General terms and conditions of use (and purchase and sale) of the website www.outsidesurfwear.com.br.
Outside Surfwear's services are provided by the legal entity with the following corporate name/name: Caroline Feitosa Pascoal 14538756709 with trade name: Outside Surfwear, registered with the CNPJ/CPF under nº 42.374.564/0001-34, holder of the intellectual property over software, website, applications, content and other assets related to the www.outsidesurfwear.com.br platform.
1. From the object
The platform is characterized by the provision of the following service: sale of clothing for surfing.
The platform sells electronically the following products or services remotely: bikinis, swimsuits, johns and ecobags.
2. Acceptance
This Term establishes obligations contracted freely and spontaneously, for an indefinite period, between the platform and the natural or legal persons who use the website.
When using the platform, the user fully accepts these rules and undertakes to observe them, under the risk of application of applicable penalties.
Acceptance of this instrument is essential for access and use of any services provided by the company. If you do not agree with the provisions of this instrument, the user must not use them.
3. User access
All technical solutions available to those responsible for the platform will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or any of its pages may be interrupted, limited or suspended for updates, modifications or any action necessary for its proper functioning.
(If registration is required to use the platform)
4. Registration
Access to the platform's features will require prior registration and, depending on the services or products chosen, the payment of a certain amount.
When registering, the user must provide complete, recent and valid data, and it is their sole responsibility to keep said data updated, and the user is committed to the veracity of the data provided.
The user undertakes not to disclose their registration data and/or access to the platform to third parties, being fully responsible for the use made of them.
Minors under 18 years of age and those who do not have full civil capacity must previously obtain the express consent of their legal guardians to use the platform and services or products, with their sole responsibility being their sole responsibility for any access by minors and those who are not have full civil capacity without prior authorization.
By registering, the user expressly declares and guarantees that they are fully capable and can freely exercise and enjoy the services and products.
The user must provide a valid email address, through which the website will carry out all necessary communications.
After confirming the registration, the user will have a login and a personal password, which guarantees the user individual access to it. Therefore, the user is solely responsible for maintaining said password in a confidential and secure manner, preventing undue access to personal information.
Any and all activities carried out using the password will be the responsibility of the user, who must promptly inform the platform in case of misuse of the respective password.
It will not be permitted to assign, sell, rent or transfer, in any way, the account, which is personal and non-transferable.
It is the user's responsibility to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and services or products.
The user may, at any time, request the cancellation of their registration with the website. Your unsubscription will be carried out as quickly as possible, as long as there are no outstanding debts.
The user, by accepting the Terms and Privacy Policy, expressly authorizes the platform to collect, use, store, process, transfer or use information derived from the use of the services, the website and any platforms, including all information filled in by the user on the the moment you register or update your registration, in addition to others expressly described in the Privacy Policy that must be authorized by the user.
(If the platform sells services or products)
5. Services or products
The platform may make available to the user a specific set of functionalities and tools to optimize the use of services and products.
On the platform, the services or products offered are described and presented with the highest degree of accuracy, containing information about their characteristics, qualities, quantities, composition, price, guarantee, expiration dates and origin, among other data, as well as the risks that present to the health and safety of the user.
Before finalizing the purchase of a specific product or service, the user must find out about its specifications and its destination.
(If there are products or services to be delivered by the platform)
The delivery of services or products purchased on the platform will be informed at the time of completion of the purchase.
6. Prices
The platform reserves the right to unilaterally readjust, at any time, the prices of services or products without prior consultation or consent from the user.
The values applied are those in force at the time of the order.
Prices are indicated in reais and do not include delivery fees, which are specified separately and are informed to the user before completing the order.
When contracting a certain service or product, the platform may request the user's financial information, such as CPF, billing address and card details. By entering such data, the user agrees to be charged, according to the payment method chosen, the prices then in force and informed when contracting. Said financial data may be stored to facilitate access and future hiring.
(If there is a sale of a service or product that is renewed every month, that is, a subscription)
The contracting of services will be automatically renewed by the platform, regardless of communication to the user, by periodically charging the same payment method indicated by the user when contracting the service.
(If there is a cancellation clause)
7. Cancellation
The user may cancel the contracting of services in accordance with the terms defined at the time of contracting. Furthermore, the user may also cancel the services within 7 (seven) days after contracting, by contacting outsidesurfwearonline@gmail.com, in accordance with the Consumer Protection Code (Law no. 8,078/90).
The service may be canceled by:
a) part of the user: under these conditions the services will only cease when the cycle in force at the time of cancellation has been completed;
b) violation of the Terms of Use: services will be terminated immediately.
(If there is an exchange and return clause)
8. Exchange and return
The platform's exchange and returns policy is governed by the Consumer Protection Code (Law No. 8,078/90).
The product may be exchanged and/or returned by:
a) right to repentance;
b) product defect.
In case of regret, the user may return the product within 7 (seven) days after receipt, by contacting outsidesurfwearonline@gmail.com, in accordance with the Consumer Protection Code (Law nº 8.078/90).
In the event of a product defect, defects in quality or quantity must be checked that make the product unsuitable or unsuitable for its intended consumption or that reduce its value. Furthermore, products or services that differ from the indications contained on the platform at the time of purchase or on the packaging may be exchanged or returned, respecting the variations resulting from their nature.
The user must contact outsidesurfwearonline@gmail.com as soon as the addiction is detected. If, within a maximum period of 30 (thirty) days, it is not possible to resolve the defect or, regardless of this period, the replacement of the defective parts could compromise the quality or characteristics of the product or service, reduce its value or be a product or essential service, the user may choose to replace the product with another of the same type or to re-perform the service, to refund the amounts paid or for a proportional reduction in the price.
9. From support
If you have any questions, suggestions or problems using the platform, you can contact support via email at outsidesurfwearonline@gmail.com.
These user support services will be available on the following days and times: Monday to Friday, from 9am to 8pm.
10. Responsibilities
It is the user's responsibility:
a) defects or technical defects originating in the user’s own system;
b) the correct use of the platform, services or products offered, valuing good coexistence, respect and cordiality between users;
c) compliance with and respect for the set of rules set out in this General Terms of Use, in the respective Privacy Policy and in national and international legislation;
d) for the protection of access data to your account/profile (login and password).
It is the responsibility of the Outside Surfwear platform:
a) indicate the characteristics of the service or product;
b) defects and defects found in the service or product offered since they gave rise to them;
c) the information that was disclosed by him, and the comments or information disclosed by users are the sole responsibility of the users themselves;
d) illegal content or activities carried out through its platform.
The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.
External links or pages that serve commercial or advertising purposes or any illicit, violent, controversial, pornographic, xenophobic, discriminatory or offensive information may not be included.
11. Copyright
This Terms of Use grants users a non-exclusive, non-transferable and non-sublicensable license to access and make use of the platform and the services and products made available by it.
The structure of the website or application, brands, logos, trade names, layouts, graphics and interface design, images, illustrations, photographs, presentations, videos, written and sound and audio content, computer programs, databases, files transmission and any other information and intellectual property rights of the corporate name Outside Surfwear Caroline Feitosa Pascoal, subject to the terms of the Industrial Property Law (Law no. 9,279/96), Copyright Law (Law no. 9,610/98) and Law of Software (Law No. 9,609/98), are duly reserved.
These Terms of Use do not grant or transfer any rights to the user, so access does not generate any intellectual property rights for the user, except for the limited license granted herein.
The use of the platform by the user is personal, individual and non-transferable, and any unauthorized use, commercial or non-commercial, is prohibited. Such uses will constitute a violation of the intellectual property rights of the corporate name Outside Surfwear Caroline Feitosa Pascoal, punishable under applicable legislation.
12. Sanctions
Without prejudice to other applicable legal measures, the corporate name Outside Surfwear Caroline Feitosa Pascoal may, at any time, warn, suspend or cancel the user's account:
a) that violates any provision of these Terms;
b) who fails to comply with their user duties;
c) who engages in any fraudulent, malicious behavior or behavior that offends third parties.
13. Termination
Failure to comply with the obligations agreed in this Terms of Use or applicable legislation may, without prior notice, lead to immediate unilateral termination by the corporate name Outside Surfwear Caroline Feitosa Pascoal and the blocking of all services provided to the user.
14. Changes
The items described in this instrument may be changed, unilaterally and at any time, by the Outside team, to adapt or modify the services, as well as to meet new legal requirements. The changes will be published on the website www.outsidesurfwear.com.br and the user will be able to choose to accept the new content or cancel the use of the services, if they are a subscriber to any service.
(If it offers services to subscribers)
The services offered may, at any time and unilaterally, and without any prior notice, be stopped providing, changed in their characteristics, as well as restricted for use or access.
15. Privacy policy
In addition to this Term, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform interface.
16. From the forum
To resolve disputes arising from this instrument, Brazilian law will be fully applied.
Any disputes must be presented in the court of the district where the company's headquarters are located.
