For orders placed before 11am, we strive to process on the same working day. Orders placed after 2pm will be processed the next business day.

During sale events and new collection launches, there may be slightly longer processing times.

All Outside products are handpicked and packaged with love in our store in Rio.

You can choose between a refund or a credit note for full-price items.

• Items must be returned in their original condition and packaging: unused, unwashed and with all tags attached.
• Return shipping methods and associated costs are the customer's responsibility.
• Sale items cannot be refunded due to change of mind.